Most queries are quickest to resolve within your workspace, where we can see the context. If you can't access it or aren't a customer yet, please use the form below. We typically respond within one working day.
Submit a support ticket via the app. An admin in your workspace can create one, add details, and track it to resolution without leaving Requex. Your ticket goes to whoever manages your network, and on a Requex-hosted workspace, that's us.
Request your agent to raise a support ticket, or locate Support in your workspace settings.
Your network admin portal has a direct support channel to the Requex team, distinct from tenant tickets. Use it for platform issues, billing, deployments, and unresolved tenant queries.
Network portal, then Support.
Locked out, assessing Requex, reporting a site issue, or inquiring about your account before it exists? The form below goes straight to support.
Alternatively, contact support [at] requex.ai.
Let us know what’s happening and your expected outcome. If it’s about a workspace, include its address for reference.
Never include passwords, card numbers, or API keys in a support message. We will never ask for them.
The FAQ covers pricing, data handling, and how the agent works. The guides cover day-to-day workshop use and connecting your own AI client over MCP.
You can delete your account anytime from your workspace under Settings, then General, then Delete account. If you can't sign in, ask us here and we'll sort it.
Requests for a copy of your data, correction, or deletion go through the data-rights form, which records and tracks them properly.
We welcome responsible disclosure. The security page explains how to contact us and what to anticipate.